PRIVACY POLICY

Privacy Policy

This Privacy Policy describes how alpinestarsjacket.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site. By using our website, you agree to the collection and use of your information in accordance with this policy. We are committed to protecting your privacy and handling your personal data with transparency and care.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual is referred to in this policy as "Personal Information."

We collect device information automatically when you access our Site, including your web browser version, IP address, time zone, cookie data, pages you view, search terms, and how you interact with the Site. This information is used to load the Site accurately for you and to perform analytics on Site usage in order to improve our website and your experience. This data is collected using cookies, log files, web beacons, tags, and pixels, and is shared with our platform provider Shopify for processing purposes.

We collect order information directly from you when you make a purchase. This includes your name, billing address, shipping address, payment information such as credit card details, email address, and phone number. This information is used to process your payment, arrange for shipping, provide you with order confirmations and invoices, communicate with you regarding your order, and screen orders for potential fraud. This data is also shared with Shopify as our e-commerce platform provider.

We collect customer support information when you contact us directly with a query, complaint, or request. This information is used solely for the purpose of providing you with accurate and timely support.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete that information from our records promptly.

Sharing Personal Information

We share your personal information with trusted service providers who help us deliver our services and fulfil our contracts with you. We use Shopify to power our online store — you can read more about how Shopify uses your personal information at shopify.com/legal/privacy. We may also use Google Analytics to help us understand how customers use our Site — you can learn more about Google's privacy practices at policies.google.com/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may also share your personal information where required to comply with applicable laws and regulations, to respond to a lawful request from a government authority, or to otherwise protect our legal rights.

Behavioural Advertising

We may use your personal information to show you targeted advertisements or marketing communications that we believe may be of interest to you. We share information about your use of the Site, your purchases, and your interaction with our advertisements with our advertising partners, including Facebook and Google. You can opt out of targeted advertising from Facebook at facebook.com/settings/?tab=ads, from Google at google.com/settings/ads/anonymous, and from other participating companies through the Digital Advertising Alliance opt-out portal at optout.aboutads.info.

Using Personal Information

We use your personal information to provide our services to you. This includes offering products for sale, processing payments, arranging shipping and fulfilment of your order, communicating with you about your purchases, and keeping you informed about new products, services, and offers where you have consented to receive such communications.

Where required under the General Data Protection Regulation (GDPR) for residents of the European Economic Area, we process your personal information on the basis of your consent, the performance of a contract between you and us, compliance with our legal obligations, or for our legitimate business interests where these do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete it. You may request the erasure of your personal data at any time by contacting us through our Contact page.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you. Our platform provider Shopify uses limited automated decision-making to prevent fraud, including temporary restrictions on IP addresses and credit cards associated with repeated failed transactions. These measures do not have a legal or significant effect on legitimate customers.

Your Rights

If you are a resident of the European Economic Area, you have the right under the GDPR to access, correct, update, port, or request the erasure of the personal information we hold about you. Your personal information will initially be processed in Ireland and may then be transferred outside of Europe for storage and further processing, including to Canada and the United States, in compliance with applicable data transfer regulations.

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. To exercise any of these rights, please contact us through our Contact page.

Cookies

A cookie is a small file downloaded to your computer or device when you visit our Site. We use functional, performance, analytics, and advertising cookies to improve your browsing experience, remember your preferences, and understand how visitors use our Site. Cookies allow the website to remember your actions and preferences such as login status and region selection, so you do not need to re-enter this information each time you visit.

Cookies necessary for the functioning of the store include those used for cart management, checkout processing, customer login, and secure session navigation. Analytics cookies include those used by Shopify to track landing pages, referrals, and general site usage. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are placed on your device.

You can control and manage cookies through your browser settings, typically found in the Tools or Preferences menu. Please note that blocking or removing cookies may impact your user experience and some parts of our website may not function as intended. For more information on managing cookies, visit allaboutcookies.org.

Do Not Track

Because there is no consistent industry standard for responding to Do Not Track browser signals, we do not alter our data collection and usage practices when such a signal is detected.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the date at the bottom of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to make a complaint, please contact us through our Contact page and our team will respond within 24 hours. If you are not satisfied with our response, you have the right to contact your local data protection authority.

Last updated: March 2026